Our care
Undergoing fertility treatment can be a difficult time so you want to know that you have access to a team of professionals who will go above and beyond to support you, recognising cultural beliefs, different family structures and offering comprehensive emotional support programs.
Often overlooked when considering a fertility clinic, care is a vital part of your treatment and contributes greatly to your emotional wellbeing.
It is also the part that patients talk about long after their journey is complete and recognise that they did not fully understand the importance of care when first commencing their journey.
A dedicated fertility team
Having access to a team who is familiar with your journey provides great comfort as you move through treatment. Our unique care model means you have a dedicated fertility care team comprising of your fertility specialist, nurses, scientists and counsellors, all tailoring your treatment for you and communicating with one another directly to ensure you receive a comprehensive, supportive and personalised experience.
At Genea Hollywood you'll also have access to 24/7 on-call medical support.
Emotional support and counselling
Infertility and its treatment is likely to result in a rollercoaster of emotions from anticipation and joy to disappointment and even grief. To help you look after your emotional wellbeing, Genea Hollywood patients undergoing treatment are offered a counselling service at no cost, through our specially trained fertility counsellors. We encourage patients to see this service as an essential part of our care for you.